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As per the decision taken by the Electricity Market Regulatory Authority, a refund shall be given to certain users for repair of failures on some lines for 2017, 2018, 2019 and 2020.

As part of the reviews our company conducted to improve service quality, please click here for queries and preliminary application using your Installation Number in order to get a refund for the repair fee arising from the failure that happened in the past on the connection line that provides power for your consumption point.

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